Privacy Policy

Applicable Platform: BO / bo.video

Effective Date: May 1, 2026

BO / bo.video values user privacy and the protection of personal information. This Privacy Policy explains how we collect, use, store, share, and protect your personal information.

By accessing, registering for, or using our platform, you acknowledge that you have read and agreed to this Privacy Policy.

1. Information We Collect

When you use our platform, we may collect the following types of information:

1.1 Account Information

This may include your email address, username, login method, account status, registration time, and related account information.

1.2 Payment Information

When you purchase credits, a membership plan, or other paid services, the payment process is typically handled by third-party payment service providers. We may receive necessary payment result information, such as order number, payment status, payment amount, payment time, and plan type.

We generally do not directly store your bank card number, payment account password, or complete payment credentials.

1.3 Usage Information

This may include the features you use, generation records, credit consumption records, login time, device information, browser type, IP address, operation logs, error logs, and related usage data.

1.4 User Inputs and Generated Content

This may include prompts you enter, images you upload, templates you select, generated images, videos, or other content. This information is used to provide AI generation services, maintain generation history, troubleshoot issues, optimize services, and conduct safety review.

1.5 Customer Support Communications

When you contact us by email or other channels, we may collect your contact information, issue description, order information, and communication records.

2. How We Use Information

We may use the information we collect for the following purposes:

1. Create and manage user accounts;

2. Provide AI image, video, and related digital content generation services;

3. Process orders, payments, credit issuance, and subscription management;

4. Provide customer support and troubleshooting;

5. Improve platform features, user experience, and service quality;

6. Protect account security, manage risk, and prevent fraud;

7. Comply with applicable laws, regulations, regulatory requirements, and dispute resolution needs;

8. Send necessary service notices, order notices, or account notices.

We will not use your personal information for marketing purposes unrelated to our platform services without your consent, unless permitted by applicable laws and regulations.

3. Cookies and Similar Technologies

We may use cookies or similar technologies to maintain login status, remember user preferences, analyze website visits, improve service experience, and support security protection.

You may manage or disable cookies through your browser settings. However, some platform features may not function properly if cookies are disabled.

4. Information Sharing

We do not sell users' personal information.

We may share necessary information in the following circumstances:

1. With payment service providers, to the extent necessary to process orders and payments;

2. With cloud service providers, AI model providers, email service providers, data storage providers, and other partners, to the extent necessary to provide our services;

3. Where disclosure is required to comply with laws, regulations, courts, government agencies, or regulatory authorities;

4. Where disclosure is necessary to protect the lawful rights and interests of the platform, users, or third parties;

5. In connection with a merger, acquisition, asset transfer, or similar transaction, subject to applicable legal requirements.

We require our partners to process information only within the necessary scope and to adopt reasonable security safeguards.

5. Data Storage and Security

We adopt reasonable technical and administrative measures to protect user information, including access controls, data encryption, log auditing, and security monitoring.

However, you understand that the internet environment is not absolutely secure, and the platform cannot guarantee absolute security during information transmission or storage.

6. Retention Period

We retain user information only for the period necessary to achieve the purposes described in this Privacy Policy or for the period required by applicable laws and regulations.

When information is no longer necessary, we will delete it, anonymize it, or take other reasonable measures in accordance with applicable legal requirements.

7. User Rights

To the extent permitted by applicable law, you may contact us to exercise the following rights:

1. Access, correct, or update your account information;

2. Request deletion of certain personal information;

3. Request account cancellation;

4. Withdraw certain authorizations;

5. Request explanations regarding the processing of your personal information.

Please note that certain information may not be immediately deleted due to order records, transaction compliance, security audits, legal obligations, or dispute resolution needs.

8. Protection of Minors

The platform is primarily intended for users with full civil capacity. If a minor uses the platform, such use should be made with the consent and guidance of a guardian.

If we discover that we have collected personal information from a minor without guardian consent, we will take deletion or other appropriate measures in accordance with applicable laws and regulations.

9. Cross-Border Processing

Because the platform may use cloud services, AI model services, or technical service providers located in different countries or regions, your information may be transferred to, stored in, or processed in other countries or regions to the extent permitted by applicable law.

We will take reasonable measures to protect your personal information in accordance with applicable legal requirements.

10. Public Content and Inspiration Gallery Display

When you actively publish content to the Inspiration Gallery or other public display areas, the content and related information may be visible to, downloaded by, or used by other users.

Publicly displayed information may include your published images, posters, videos, or other generated content; title, description, category tags; username, avatar, or certain account display information; related prompts, template information, or creation parameters; and interaction data such as publication time, views, downloads, and favorites.

You understand and agree that content you actively publish to public areas is not private information. Other users may browse, download, save, use, or create derivative works based on such content in accordance with the platform rules.

You may delete publicly published content through platform features or contact us for assistance. However, for content that has already been downloaded, saved, screenshotted, shared, or used by other users before deletion, the platform may not be able to fully control or retrieve it.

11. Updates to this Privacy Policy

We may update this Privacy Policy based on business development, laws and regulations, or regulatory requirements. The updated policy will be published on the platform.

If you continue to use the platform after the policy is updated, you will be deemed to have accepted the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or personal information protection, please contact us:

Company Name: Streamify Tech, Inc.

Platform Name: BO / bo.video

Customer Support Email: hello@bo.video

Official Website: https://bo.video